Does The Outback Restaurant Charge A Service Charge For Serving Large Groups

Введение

Необходимость научить большее количество людей говорить на иностранном языке, понимать иностранную речь возрастает с каждым годом. Это связано с ростом и развитием международных, политических, экономических и культурных связей.

Исходя из личного опыта работы, я уверена, что основную трудность при овладении иностранным языком представляет наработка навыков и умений аудирования (понимание иноязычной речи на слух) и говорения. Причем говорению невозможно научиться без аудирования. Они вместе образуют единое целое для развития навыков устного общения.

Развитие навыков аудирования, как вида речевой деятельности является одной из самостоятельных задач обучения иностранному языку для профессиональной подготовки студентов нашего учебного заведения, в том числе по специальности «Гостиничный сервис».

Умение понимать речь на слух является залогом успеха в изучении иностранного языка. Необходимо отметить, что в процессе обучения аудированию имеет место обратная связь и создаются благоприятные условия для овладения иностранным языком.

Исходя из важности аудирования на уроках иностранного языка для студентов специальности «Гостиничный сервис», было подготовлено учебное пособие, включающее тематические диалоги, используемые для аудирования на уроках английского языка.

Материал пособия актуален для слухо-зрительного восприятия на three этапе работы с прослушиваемым материалом (после ознакомительного прослушивания и выполнения заданий), а также для воспроизведения диалогов в парах и составления ситуаций общения по образцу.

Данное пособие может быть полезным дополнением к факультативным занятиям по английскому языку профессиональной направленности.

Unit of measurement i(role-two)

1.1 Working in front end office

i

Reception: Hotel Grand Marina, Anita speaking. Can I help you lot?

Caller: I'd like to book a room, please.

Reception: Simply a moment. I'll put you through to reservations.

Caller: Thanks.

two

Caller: I'd like to speak to the hotel manager.

Reception: Who'southward calling, please?

Caller: Robert Cole.

Reception: I'm afraid he's not in his office at the moment. Could I accept a bulletin?

Caller: Yes, please. Could you tell him I'm running about 30 minutes late for our meeting?

Reception: OK. I'll give him the message, Mr. Cole.

3

Caller: Hullo. I'd like to book a table for dinner.

Reception: Certainly. Please agree and I'll connect you to the restaurant.

Caller: Thank you...

4

Caller: Can you try room 256, delight?

Reception: I'm afraid the line's busy. Tin can I have a massage?

Caller: Yes... er … Can yous inquire them to call me dorsum on 07789 364071?

5

Reception: Room 745. … There's no reply. Would you lot like to leave a massage on voicemail?

Caller: Umm... No, thanks. I'll phone call back later.

6

Caller: I'd like to speak to ane of your guests, Silvia Perez. I remember she'south in room 292.

Reception: Mrs. Perez. That room 293. I'll put you through. … It's ringing for y'all.

Caller: Thank you.

1.2 Customer requests

Reception: Good evening, Hotel Sofia. How can I help you?

Caller: Hello. We have a reservation for tomorrow nighttime, merely we'll probably arrive tardily – after 9 o'clock. Could you concur our room?

Reception: What proper name is information technology, delight?

Caller: Carson. Mr. and Mrs. Carson.

Reception: Carson. Double room. That'due south fine, Mrs. Carson. I've fabricated a note of your belatedly inflow.

Caller: Likewise our young girl is now travelling with us. Could nosotros have a child bed, please?

Reception: Yeah, of course. I'll adjust an extra bed in your room. Can I assistance yous with anything else?

Caller: No, I don't think so...

Reception: Are you arriving by car?

Caller: Oh... Yes, we are.

Reception: Would you like to reserve a parking space?

Caller: Yes, delight.

Reception: Can I accept your car registration?

Caller: It's PR07FCB.

Reception: Thank you. Is in that location anything else?

Caller: No. Thank you for all your help.

Reception: You're welcome. We look forward to seeing you tomorrow evening. Take a practiced trip.

Unit 2

two.i Giving information

Reception: Good morn, Hotel Grand Marina. Can I aid you?

Caller: Oh, howdy... We have a reservation for tonight. Um... How exercise you go from the airport to the M Marina?

Reception: At that place's shuttle bus from the airport direct to the hotel.

Caller: Oh, expert. Where does information technology exit from?

Reception: The bus stop is only outside the arrivals area, reverse the taxi rank.

Caller: Is in that location a charge?

Reception: No. We offer a free drome transfer to all our guests.

Caller: And how long does it take?

Reception: Nigh forty minutes.

Caller: Neat. Um... What most business services? Is there a business concern centre?

Reception: Yes, Information technology's on the ground floor, reverse reception. It's open 24 hours.

Caller: OK. And I'd like to hire a motorcar for a few days. Tin you assist with that?

Reception: Yep... Just come to the motorcar hire a desk, next to reception, when you arrive and nosotros'll arrange that for you.

Caller: Simply one more affair... I'k coming together a client this night. Can you lot recommend a eating house nigh the hotel?

Reception: Mm... I tin recommend Gino's – in the same street. It'south very good – international cuisine. They have music on the roof terrace to a higher place the eatery, only inside information technology'southward serenity.

Caller: Great. Cheers for your assistance.

2.2 Services and facilities

The Sofia is a 5-star hotel located very virtually the urban center middle, the indoor shopping mall and the urban center'south main tourist attractions.

Nosotros have a 24-hour front end desk-bound with express checkout, airport shuttle service and free parking on site. There's business eye and currency exchange, and a car rental and bout desk in reception. There are lifts and wheelchair access to all floors. The lx rooms all have air workout, loftier-speed Internet admission and pay-per-view movies on TV. Bathrooms accept a separate bath tub and shower. In that location'southward an exercise gym and sauna on the first flooring...

Unit of measurement three

3.one Talking a room reservation

Reception: Good afternoon, Four Seasons Hotel. Marek speaking. How can I help?

Caller: Oh, hello. I'd similar to book accommodation for a group of six, please. We'll make it on Lord's day the ten ^th of May and leave on the fifteen ^th of May.

Reception: Certainly. Did y'all say Sunday the ten ^th ? Sabbatum is the 10 ^th Sun is the 11 ^thursday .

Caller: Oh, yes, of course! I mean Sabbatum the 10 ^th .

Reception: OK... And what blazon of rooms would you similar?

Caller: Er, well, we demand one double room, one twin room and two single rooms.

Reception: Let me just check our reservations. Umm... Yes, that's fine.

Caller: Expert.

Reception: And so one double, i twin and two single rooms for five nights from the 10 ^th of May to the 15 ^thursday of May.

Caller: Yes, that'due south right. What's the toll of rooms?

Reception: The double and twin room rate is €200, and the single is €128.

Caller: That'due south fine, thanks.

Reception: Tin I take your name, please?

Caller: Yeah. We're all from the Berlin Art Society, merely please brand the reservation in my name. Feinds. Peter Feinds.

Reception: Mr. Peter...? Er... Could y'all spell your name, please?

Caller: Yes, information technology's P – Due east – T – E – R, F – A, sorry, F – East – I – N – D – S.

Reception: F – E – I – North – D – S. Feinds... And tin can I have a contact number, please?

Caller: Er... 07780 123 987. That's my mobile number.

Reception: Is that a High german number?

Caller: Yes, I thank y'all need to put 0048 earlier the number.

Reception: For Frg it's 0049.

Caller: Oh, yep. Yous may be right.

Reception: Cheers, Mr. Feinds.

Caller: We'll probably make it late in the evening, at near eleven o'clock.

Reception: No problem! The door'south open up during the day until 10p.chiliad. After 10p.m. it'due south locked, only just band the bong.

Caller: Fine! We'll definitely be there by midnight at the latest.

Reception: Could I take a credit card number to secure the reservation?

Caller: Aye, of course. … Let'south come across... It's 0998 4221 9898. The expiry date is 08/12.

Reception: And tin you give me the three security numbers on the back of the card, too please?

Caller: Oh, yes. Information technology'due south 345.

Reception: Thank you, Mr. Feinds. If you wish to cancel your reservation, you must do so earlier the 9 ^thursday of May. After that, the full amount for one night will be deducted from your credit card.

Caller: That's fine.

Reception: Great. So … Nosotros wait forward to seeing you on x ^th of May.

Caller: Thanks. Bye.

3.2 Changing and cancelling reservations

1

Caller: … So can I alter my reservation? Nosotros'd similar another double room instead of the twin, and an actress single room.

Reception: OK... And then yous'd similar 2 double and three single rooms?

Caller: Yep, and we'd like to stay for an extra night.

Reception: So yous'd like to stay from the 10 ^thursday to the 16 ^th of May? Is that right?

Caller: Yes, that's correct.

Reception: Er... Let me just check. Yeah, that's fine, Mr. Feinds.

Caller: Oh, that's great! I'thousand sorry...

two

Caller: … I fabricated a reservation for a family unit room on the ii ^nd of June, but I'm afraid I have to cancel it.

Reception: What was the name, please?

Caller: The room was booked in the name of Marsh.

Reception: That'southward fine.

Caller: Is there a charge for cancelling the room?

Reception: No. No charge volition be fabricated.

Caller: Oh, good. Thanks.

Reception: Thank you for letting us know.

3

Caller: This is Jane Andrews from Platt International. I'd like to change the reservation I made yesterday.

Reception: Yep, Ms Andrews. What would y'all like to change?

Caller: Instead of a single room for Mr. Olson, tin we have a double? He's bringing his wife. I besides need to give you a unlike contact number.

Reception: OK.

Caller: It's 0046 7896 1744 09.

Reception: 0046 7896 1744 09.

Caller: That'south right. And Ms Wong won't be coming. Her colleague, Ms Lee, will accept her place. Can you modify the name, please?

Reception: So a double for Olson and a single for Lee.

Caller: That's right.

Unit 4

iv.1 Dealing with booking enquiries

ane

Reception: Good evening. The Globe Hotel. Ivan speaking. How can I aid?

Caller: Howdy! I'one thousand looking for a double room for the viii ^thursday of February. Practise yous have a room bachelor?

Reception: Er... Ane moment, please... I'm merely opening upward the reservations screen. Mm... I'm sorry, we don't. We're fully booked the night.

Caller: Oh, that'southward too bad.

2

Caller: I'd similar to volume a double room for two nights... from Thursday the 14 ^thursday to Saturday the 16 ^th of February.

Reception: I'll simply cheque for y'all. … Er... I'g agape nosotros don't have any double rooms left for those dates. An international music festival'south taking place in the urban center, and we're very busy.

Caller: Oh... Exercise you have a twin room available?

Reception: I'm sorry, nosotros don't...

iii

Caller: Hello... I'd like to book a family unit room for one week from Sun the 17 ^th of February.

Reception: I'm distressing, but unfortunately, the hotel'south closed that week for refurbishment. We're decorating the restaurants and lounge.

Caller: Oh, I come across. Er... Practice you have a room the post-obit week?

Reception: I'one thousand agape non. The hotel's endmost for iii weeks on the 16 ^th of February. We're not reopening till Saturday the 9 ^thursday of March.

4

Reception: Expert evening. The World Restaurant.

Caller: Hi. I'd like to book a table for lunch on Wednesday, please.

Reception: Just a moment, please. For how many people?

Caller: Information technology's for 10. My daughter's graduating from university mean solar day.

Reception: Ah... I'm sorry, only we're very busy that day with a business briefing... And in that location isn't room for some other ten in the Earth Eating place.

Caller: Oh, that a pity. We always savor coming to the Earth. Tin't y'all squeeze us in?

Reception: I'm really sorry, Madam, merely we only have room for ii left.

v

Caller: I'd like to reserve a table for dinner on Fri evening.

Reception: Certainly, sir. I'll just check availability. How many is it for?

Caller: Just the two of us. Tin can we have a table at the window with a view over the harbour?

Reception: Let me see... I'm afraid all the tables with a view of the harbour are reserved.

Caller: Oh...

4.2 Suggesting an alternative

i

Reception: … You could try the Station Hotel. They sometimes have a room bachelor.

Caller: Could you give me their number, please?

Reception: Yes, of course. Information technology'due south 0049...

2

Reception: ...I could offering yous a family room with a double and a single bed instead.

Caller: Oh, yes. That would be fine. How much is it?

Reception: We tin let you have it for the same price equally a twin.

Caller: Good.

Reception: Can you give...

iii

Reception: … Our partner hotel, the International in Hightown, has rooms available. I could give you their number. I'm sure you'd be very comfy at that place.

Caller: Oh, thanks, but we don't like Hightown.

Restaurant: I understand. I'thousand very sorry we can't assist.

four

Restaurant: … Just how nearly the Terrace Bar? We could set a table for 10 people there. We're offering a different menu in the Terrace this week, but if you prefer, we could offer y'all the menu from the Globe Eatery.

Caller: Hmm...

Eating place: For groups, we usually prepare a table at one end.

Caller: Hmm... I'm non certain. I'll recollect about information technology...

5

Restaurant: ... Just I can all the same offering you lot a table for 2. Nosotros accept a nice table in the corner, overlooking the garden on the other side.

Caller: OK, that'south fine. Can I reserve it for eight o'clock, delight?

Unit v

5.1 Customer messages

1

My proper name is Mrs. Pele. Exercise you have an en suite twin room for three nights from the 6th to the 9th of January? If so, please reserve it for me and permit me know by e-mail. My email address is yvonnepele@wanadoo.es

two

How-do-you-do. Information technology's Peter Feinds here from Berlin. I need to change my booking again, I'm afraid. I now need a 3rd double plus three single rooms for nights not 6, from seven the tenth of May. Yous have my email address. Tin can yous confirm as soon as possible that have the rooms available? Cheers. Goodbye.

3

Good morn. It's Magda Kowalski from Posnan. Could yous check my booking dates for next month and email me, please? I've deleted your confirmation email. Thank you.

4

Hi. I'd like to inquire about booking a table for 10 people at the eating place on Wednesday the 13th of July at i p.m. Could you please email me at betty.lee@yahoo.com?

five

Can y'all transport me some information nigh special events at the hotel? I'chiliad planning a nuptials party for my daughter on the 25th of June side by side year. Room availability, and buffet and sit-down menus would be useful. My name is Charles Flim-flam, 62 The Avenue, Manchester M32 4AN, UK. Many thanks. Goodbye.

Unit half-dozen

6.1 Dealing with arrivals

Reception: Skilful morning time, everyone, and welcome.

Guests: Good morning. / Hello.

Reception: I'm sure you're all tired after your long flight.

Guests: Yes./Yep.

Reception: Nosotros'll exercise our best to deal with your reservations as quickly as possible.

Guests: Good/Fine.

Reception: Can you take a seat? And we'll or serve y'all with a welcome drink.

Guests: Thank you./Thanks.

Reception: We'll call your name when nosotros're ready to cheque you in.

Guests: Right/OK.

Reception: Could you have your passports and accommodation vouchers ready? Thank you for your patience. Mrs. Lobo and family, please... OK. Can I take your accommodation vouchers, delight?... Thank you. Could you just check the registration details are correct on this printout? ...Your name and abode address...

Mrs. Lobo: Yes. They're fine.

Reception: The dates of your stay...

Mrs. Lobo: Yeah - today'southward the 22nd. And nosotros're here for three nights. So, departure on the 25th...

Reception: And your passport number...

[ Mrs. Lobo : Yes, that'south right.] Great. Just sign hither, please Cheers, Mrs. Lobo. And could you give me your passports?

Mrs. Lobo: Certain.

Reception: You collect them from can reception in the morning.

Mrs. Lobo: OK.

Reception: OK. So, hither's your key carte. Your room number is 251- on the 2d floor.

Mrs. Lobo: Thanks.

Reception: The porter will accept your luggage to your room. Enjoy your stay with us.

6.2 When and where?

1

Mr. Brown: Good morn. My name's Brown. I'chiliad hither for the conference. I take a reservation for a single room for four nights.

Reception: Good morning time, sir. … Yes, here we are. Could you just check the details and sing at the bottom? The account will be sent to your company.

Mr. Brown: That's right.

Reception: Here's your primal card. Room 643.

Mr. Brown: Thank you. Er... What time's breakfast?

Reception: Breakfast is served in the first floor restaurant from 7.30 to x.00 a.m.

Mr. Brown: Is the concern centre open in the evenings?

Reception: Yep. It's open up 24 hours.

Mr. Brown: And where'southward the fitness centre?

Reception: Have the lift to the top floor...

2

Reception: … Nosotros don't have any ground floor guest rooms, but with the big lift I'1000 sure Mrs. Hobbs will manage.

Mr. Hobbs: OK. Er... Where tin can we have dinner?

Reception: Dinner is served in the ground floor Terrace Eatery, from 7.00 to 9.xxx p.one thousand.

Mr. Hobbs: Fine. And what fourth dimension does the currency exchange desk open?

Reception: nine.00 a.1000.

Mr. Hobbs: I'd like to buy a map of the area.

Reception: Hither's a modest street plan. You lot can buy a city map in the hotel shop.

Mr. Hobbs: Thank you. When can nosotros have our passports dorsum?

Unit seven

7.one Problems at check-in

1

Reception : Good forenoon. Can I assist you?

Woman: Yes ... We have a reservation.

Reception: What proper noun is information technology, please?

Adult female: Johnson.

Reception: I'thousand afraid your room isn't set up for you nevertheless, Mrs. Johnson.

Woman: Oh. We're really tired. We didn't sleep on the aeroplane. When will information technology exist ready?

Reception: Well, most of the rooms are unremarkably serviced by two o'clock and then we tin check guests in.

Woman: That'due south non another ii hours!

Reception: You're very welcome to take a seat here in reception. Would you like tea or java? Or exercise you want to leave your luggage backside the desk-bound and go and have luncheon?

Adult female: Aye, yes. That's a skilful idea. We'll do that.

Reception: The porter will take care of your luggage and I'll ask housekeeping to inform me equally soon as your room is ready.

Woman: Cheers ...

2

Reception: ... I'grand really sorry, but nosotros're overbooked tonight. We oasis't got a gratuitous room. I've reserved a room for you at our partner hotel a few minutes away from hither.

Man: I'grand not happy nearly this ... We booked our room several weeks ago.

Reception: I'm very sorry. It happens occasionally. I can get a taxi to take yous straightaway and I've asked for gratis vino and fruit for your room, sir ...

three

Reception: ... We don't seem to take your reservation.

Homo: Well, you sent an email confirmation last week.

Reception: Could I run into the e-mail, please? Ah, I see what's happened. You lot're really in the wrong hotel. Yous want the Plaza Hotel. This is the Park Plaza. I'll become a taxi for you. Information technology'due south not far from here ...

4

Reception: ... Er ... Did yous pre-book parking?

Woman: No, we didn't. I forgot nigh that.

Reception: I'grand afraid we don't accept a parking infinite tonight.

Woman: Oh ... What'due south the best thing to do?

Reception: You tin park in the public automobile park just opposite. Would you similar aid with your baggage? You lot can go out information technology at reception while you park.

Woman: Um ... I think we tin manage, give thanks yous.

Reception: We've got spaces tomorrow. I'll book one for you ...

7.2 Dealing with special needs

one

Adult female: ... When we booked, nosotros requested a room and bathroom with wheelchair access.

Reception: Yes. I've got your asking hither. If at that place'due south a problem with your room, just contact me.

Woman : Thank you. What about access to the restaurant and bar?

Reception: That's fine. You tin can use the lift to all floors. There's a short ramp downward to the restaurant ...

2

Man: ... Exercise yous accept a double room bachelor for two nights?

Reception: Yes, we do.

Human being: Oh, practiced. Can I merely check with you? I have an allergy to cigarette smoke.

Reception: Don't worry. The hotel is completely smoke-free since our refurbishment last twelvemonth.

Man: Good. What nigh the pillows? Are they allergy-tested?

Reception: Ah ... possibly non. I can ask someone from housekeeping about alternatives for you.

Homo: Right. OK. I'd like to cheque in then ...

3

Woman: ... and an bordering room for the children? That's great. And could we have a crib in the double for the infant?

Reception: Yes, of course. I'll ask housekeeping to arrange that for y'all. Is in that location annihilation else?

Woman: Is there a high chair in the dining room?

Reception: Yes. Just ask the waiter when y'all arrive for your meal.

Woman: What virtually a children's menu? Oh, and I'd similar hot water for the babe'due south bottle.

Reception: Breakfast is a buffet. And yes, there are children's menus for both dejeuner and dinner. Only ask whatsoever of the serving staff about hot water. They'll be pleased to help you ...

Unit twenty (Part-1) Giving directions indoors

Excuse me, where's the bar?

1

Visitor: Excuse me, how do I find room 102?

Reception: Have the lift to the first flooring. Turn left when yous come out of the elevator, walk along the corridor and it's on the left.

2

Guest: Excuse me. Where's the hair salon?

Porter: It's here on the ground flooring. Become beyond the lobby and through that doorway. Plow right and it's at the finish of the corridor.

iii

Guest: Where'southward the hotel shop?

Bellboy: It'due south on the ground flooring, next to the elevator.

4

Guest: I'm looking for conference suite A.

Attendant: Aye, madam. Information technology's on the pinnacle floor. When y'all come out of the lift, plough left and and so turn immediately right into the corridor. Go past conference suite B, and conference suite A is on your correct.

five

Guest: Where'due south the fitness centre, please?

Reception: It'due south in the basement. Become through

the door by the substitution bureau and down the stairs. Go along the corridor and plow right. And the fettle centre is in front of you.

Unit 21 (Part 1) "Giving Directions outside".

Can you direct me to the theatre?

1

Woman: Excuse me, can you direct me to the Dona Maria theatre?

Reception: Yes. It's quite near hither. You can go on foot. Turn left outside the hotel and walk towards Rossio square. The theatre is on the other side of the square.

2

Man: We want to go and look at the Nucleo Arqueologico this afternoon. Can you tell usa how to get there?

Reception: Yes, it's easy to find from hither. Turn right outside the hotel. Then take the offset correct downwards Rua dos Correeiros. Go along directly on downward that street for 700 metres. You'll see the museum on your right. Yous can't miss it.

3

Woman: Can yous tell us how to get to the Oceanarium?

Reception: Yeah. The best way is to have the metro from Rossio. Get a ticket for Oriente. Change lines at Alameda and then get off at Oriente. The Oceanarium in the Park of Nations well-nigh 5 minutes on foot from the station.

Travel in the metropolis

1

Tourist: Alibi me. Tin you tell me how to get to Harrods?

Londoner: Yes. Take the tube from here, Oxford Circus, to Knightsbridge. First, have the Victoria line to Greenish Park. Then change onto the Piccadilly line and information technology'southward just ii stops to Knightsbridge.

2

Tourist: Tin can I get to the Tower of London on the subway from here?

Londoner: Yes, take the Northern line to Embankment. It's only two stops. So take the Circle line or District line east to Tower Hill station. Become off there and it'southward next to the river.

3

Tourist: Tin can you lot tell me how to become to the National Gallery from here?

Londoner: Hmm ... yes. The nearest tube station is Charing Cross. Take the Central line from Marble Arch here to Tottenham Court Road. Then alter onto the

Northern line. That'll take you lot south to Charing Cantankerous ... Get off there and the National Gallery is just across Trafalgar Square from the station.

Translate into English

i.

• Отель Шератон, Моника, чем я могу вам помочь?

• Добрый день, я бы хотел забронировать номер на двое суток.

• Да, сэр. Представьтесь, пожалуйста.

• Карл Филипс.

2.

• Гостиница «Сочи-Бриз», Светлана, чем я могу вам помочь?

• Я бы хотел поговорить с господином Петровым из номера 457.

• Одну минуту, я соединю вас. К сожалению, номер 457 не отвечает. Не желаете оставить сообщение?

• Да, конечно.

iii.

Доброе утро. Меня зовут Каролина. Я – администратор гостиницы Хилтон. В нашем отеле 800 номеров. В каждом номере есть спутниковое телевидение, доступ к интернету, кондиционер. В отеле есть парковка, ресторан, бассейн, прачечная, обмен валют, оборудование для инвалидов.

4.

- Доброе утро, сэр. Чем могу помочь?

- Добрый день, моя фамилия Браун. Я хотел бы зарегистрироваться. У меня есть бронь на двухместный номер.

- Да, господин Браун, одну минуту. Да, сегодня и завтра, 10 и 11 июня. Не могли бы Вы заполнить регистрационную карту.

-Да, конечно.

- Можно мне Ваш паспорт, пожалуйста. Спасибо. Ваш номер 564. Он на пятом этаже. Не хотели бы Вы поужинать в ресторане сегодня вечером?

- Да. Не могли бы Вы зарезервировать столик на двоих на eight часов.

- Конечно. Портье поможет Вам с багажом.

5.

• Вот Ваши ключи. На четвертый этаж Вы можете добраться на лифте. Идите через фойе, мимо магазина. Лифты – справа.

• Хорошо, спасибо. Подскажите, пожалуйста, где находится бассейн?

• Конечно. Он на цокольном этаже. Спуститесь вниз по лестнице, пройдите по коридору и далее в раздевалки справа.

• Спасибо. Есть ли в отеле фитнес центр? Где он находится?

• Он находится рядом с бассейном. Идите по коридору, мимо раздевалок и зайдите в следующую дверь справа, это будет вход в фитнесс центр.

6.

- Добрый вечер. Моя фамилия Джонсон. Я забронировал двухместный номер с ванной на трое суток. Мы можем зарегистрироваться?

- Одну минуту, г-н Джонсон, я проверю … да, номер 312. Заполните этот бланк, пожалуйста.

- А какова стоимость двухместного номера?

- Стоимость этого номера 3000 руб. в сутки, включая обслуживание.

- а в какое время завтрак?

- з автрак с vii.30 до ix.00 в ресторане на первом этаже.

- Мы бы хотели, чтобы нас разбудили утром.

- Конечно. В какое время?

- в 8 часов, пожалуйста.

- Очень хорошо, сэр. Вот Ваш ключ. Номер 312. Желаю приятного отдыха.

ИНФОРМАЦИОННЫЕ РЕСУРСЫ

1. Highly Recommended. English language for the hotel and catering industry ( Pre-intermediate-ane).

Trish Stott & Alison Pohl. Oxford Academy Press, 2013.

2. Highly Recommended. English for the hotel and catering manufacture (Intermediate-2).

Trish Stott & Alison Pohl. Oxford Academy Press, 2013.

Source: https://infourok.ru/tematicheskie_dialogi_po_angliyskomu_yazyku_dlya_specialnosti-574449.htm

Posted by: artistaknottem1989.blogspot.com

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