Is There A Service Fee For Debit Payments On Fl.smartchildsupport.com

TERMS AND CONDITIONS

TERMS AND CONDITIONS
FOR THE Utilize OF THE
FLORIDA CHILD SUPPORT STATE DISBURSEMENT Unit of measurement'Due south ELECTRONIC FUNDS TRANSFER SERVICE AND THE ePay WEBSITE

These Terms and Weather condition are called the "Agreement" and incorporate the rules and responsibilities of all participants using the FL ePay Site.
This Agreement contains important data and guidelines for using the Florida Child Back up ePay website (FL ePay Site). By authorizing an Electronic Funds Transfer to be fabricated for child support, or by accessing the FL ePay Site, You indicate Your acknowledgment and acceptance of these Terms and Atmospheric condition.

NOTICE REGARDING MANDATORY WAGE WITHHOLDING
Using the Florida ePay website to make a kid support payment cannot replace federally mandated wage withholding if Your order requires it. If You are a parent who owes child back up and Your order requires wage withholding, the Child Support Plan may accept withholding action or any other collection action without further notice to You, fifty-fifty though Y'all are making or have fabricated electronic payments. If You lot are currently under an income withholding gild, making electronic payments volition not result in the cancellation of Your income withholding order.

I. DEFINITIONS
In this Agreement, capitalized terms shall accept the meaning ready forth in this section:

"Automated Clearing House (ACH) Network" is the funds transfer system, governed by the National Automatic Immigration Firm Association (NACHA) Operating Rules that provides for the interbank clearing of electronic entries for participating Fiscal Institutions.

"Depository financial institution Account" is the checking or savings account from which all Net Electronic Funds Transfer payments will be fabricated. Your Bank Account must exist held at a financial establishment inside the United States. You lot must be an authorized signer on the Banking concern Account in order to authorize a banking company draft against the Banking concern Account.

"Business Twenty-four hours" is Mon through Friday, excluding country, federal, and Federal Reserve holidays.

"Convenience Fee" is a fee to encompass the cost of providing a Credit Card service. The Convenience Fee for using this service is 2.5% of the amount of the primary child support payment. This fee is separate from, and in addition to, the primary child support payment.

"Credit Carte du jour" is the card issued by a financial establishment or retail store that allows the cardholder to obtain cash and/or buy goods or services on credit.

"Electronic Funds Transfer (EFT)" is the process for moving money electronically from one financial institution to some other financial institution.

"Fiscal Institutions" is an establishment that provides financial services for its clients or members; for example, banks, savings and loans, and credit unions.

"FL ePay Site" is the Florida Child Back up ePay website used for processing kid support payments on the Net.

"Initiated" is the creation of an Internet web payment past entering Payment Instructions and scheduling a payment with the FL ePay Site.

"FL ePay Site Account" is the Electronic Funds Transfer account that You accept registered with the FL ePay Site.

"Non-Concern Days" is the term for Saturday, Sunday, and state, federal, and Federal Reserve holidays.

"Countersign" is the unique sequence of alphanumeric characters Y'all have chosen to secure admission to Your Florida ePay Site Business relationship. Information technology is important to remember and protect Your Password.

"Payment Commitment Date" is the appointment You select for Electronic Funds Transfer payments to exist drafted from Your Banking concern Account. If the Payment Delivery Appointment falls on a Non-Concern Solar day the funds will be withdrawn the next Business Day.

"Payment Instructions" is the information provided by You for identification of a web payment to be made to a kid back up case. These instructions include, simply are non limited to, the parent who owes support's proper noun, Social Security Number, Depository # (County + Court Instance #) or Kid Support Case Numbers or name, payment amount, and payment date.

"Posted Appointment" is the Business Day the payment is applied to Your child support case.

"Processing Menstruum" is the catamenia of time from ii (2) Business Days prior to the Payment Delivery Date and continuing up to the Posted Date.

"Regulation E" is the regulation put into law by the Federal Reserve Board of Governors in club to ensure consumers have a minimum level of protection in disputes arising from Electronic Funds Transfers.

"Scheduled Payments" is any Cyberspace payments that Yous have Initiated but which are not within the Processing Flow.

"User ID" is the unique sequence of alpha-numeric characters Y'all have chosen at the time of Electronic Funds Transfer service registration to identify yourself to FL ePay Site.

"We," "Us," and "Our(south)" refer to the Florida State Disbursement Unit and the FL ePay Site, and/or its agents.

"You lot" and "Your(south)" refers to each person who registers and/or uses the FL ePay Site, and each person who uses the FL ePay Site with the permission of a registered user. You may be a parent who owes child support making payments on Your ain behalf; You may be an employer withholding funds from a parent who owes child support at the management of the Florida Child Back up Program, or any other political party making payments on behalf of a parent.

2. USER REQUIREMENTS
In social club to apply the FL ePay Site to register for Electronic Funds Transfer or to make a Credit Menu payment, Y'all must be a legal owner of the Depository financial institution Account, which You lot annals with the FL ePay Site and/or the Credit Card. You must also have a valid email account and access to the Internet.

III. USING THE Florida Kid Support PAYMENT WEBSITE ELECTRONIC FUNDS TRANSFER SERVICE
Once You have submitted the required information to register with the FL ePay Site You will receive an email confirming Your registration. The Password You created will not announced in this electronic mail. Your Password is required for access to Your FL ePay Site business relationship.

Past registering with the FL ePay Site and identifying the child support account on which to apply child support payments, Y'all authorize FL ePay Site to follow the Payment Instructions. When FL ePay Site receives a Payment Teaching, You authorize the FL ePay Site to debit Your Banking company Account and apply the payment(southward) on the Payment Delivery Date.

Once it is determined that Your FL ePay Site Payment request was successfully completed, You lot will receive a confirmation number and confirmation will be sent to Y'all past email.

You may cancel or edit Scheduled Payments past post-obit the directions inside the website. There is no accuse for canceling or editing Scheduled Payments. We may not accept a reasonable opportunity to human action on any cancellation or edit afterward a payment is in the Processing Menses and it is not possible to cancel or edit a payment that has been "Posted."

If You would like information about attempting to cancel or edit any payment which is in the Processing Period, You must phone call the FL ePay Site Customer Service Unit at one-877-769-0251. The hours are Monday-Friday, seven:thirty a.m. to 6:00 p.yard., Eastern Standard Fourth dimension (EST), excluding state and federal holidays. Although We will brand every attempt to arrange Your asking We volition have no liability for declining to practise and so because the payment is in the Processing Period.

Counterfoil or edit requests received by the FL ePay Site within 2 (2) Business concern Days prior to the scheduled payment engagement (i.e., within the Processing Menstruation) will be accustomed just if We take a reasonable opportunity to deed on such requests. If You call, the FL ePay Site Customer Service staff, they will also require Yous to present Your asking in writing.

4. USING THE FL ePay WEBSITE CREDIT CARD PAYMENT SERVICE
Once Y'all have submitted the required personal and Credit Card data to qualify a child support payment by Credit Card, the Credit Menu information will exist validated by the website. In one case the Credit Card account is validated, Y'all will be notified immediately by e-mail. The email will provide Y'all a tape of the authorized child support payment, the calculated Convenience Fee, a confirmation number, and the payment time and engagement. Payment requests received will be made within three Business Days from the date the payment is confirmed on the website.

LIMITATIONS ON USE
FL ePay Site reserves the right to limit Your utilize of the Internet payment service by imposing limits, concord times, or other measures if We believe that suspicious activeness has occurred or may occur.

TERMINATION OF REGISTRATION
The FL Child Support Land Disbursement Unit and/or its agents take taken steps to safeguard the integrity of its data and forbid unauthorized access to information maintained by the FL ePay Site. These steps are designed and intended to prevent corruption of data, cake unknown and unauthorized access to our systems and data, and to provide reasonable protection of private information in our possession. FL Kid Support and/or its agents take the right to terminate Your FL ePay Site registration, or to reject or opposite any transaction(s) You lot initiate at any time and for any reason, including, just not limited to:

ane. Using the FL ePay Site Service (direct or indirectly) for any unlawful purpose;

ii. In any way attempting to corrupt the security of the FL ePay Site; and/or

3. Having payments returned by the bank for any reason including but not limited to non-sufficient funds, airtight business relationship, stop payment, etc.

AVAILABILITY
The FL ePay Site is intended to be available twenty-iv (24) hours a day, seven (7) days a week. However, the FL ePay Site may be unavailable occasionally for scheduled maintenance. There may likewise be unscheduled unavailability, but We volition work to minimize such interruptions in service. In the unusual event that organisation interruptions may result in a delay in processing payments, Scheduled Payments will be processed as soon as possible upon completion of whatsoever arrangement maintenance. User agrees that FL Child Support and/or its agents are not liable for any loss resulting from any delay in processing payments.

DISCLAIMER OF LIABILITY
FL Child Back up and/or its agents will utilize its best efforts to employ all Your payments correctly. However, FL Child Back up and/or its agents are not liable for damages suffered past Yous every bit a result of Your unsuccessful attempts to utilise the FL ePay Site. This disclaimer applies to any actions performed past any entity other than FL ePay Site in connectedness with Your attempted use of the FL ePay Site. Damages for which FL Child Support and/or its agents shall non exist responsible include, merely are not limited to, fees or charges assessed past Your financial establishment, telephone service provider, or Internet service provider. Furthermore, FL Kid Support and/or its agents shall not be responsible for any damages arising from or related to FL ePay Site'due south inability to complete any payments Initiated past You through the FL ePay Site because of the existence of any one or more of the following circumstances:

1. If Your Banking company Account does not contain sufficient funds to consummate the Electronic Funds Transfer transaction;

2. If the FL ePay Site Service is not working correctly and You know or take been advised by FL ePay Site near the malfunction before Yous execute the transaction;

3. If Y'all provide FL ePay Site with incorrect data, including simply not limited to the name, social security number, Depository # (County + Courtroom Instance #) or Child Back up Example Numbers, or business relationship data for the child support payment(s);

4. If the cancellation of a transaction was non received by FL ePay Site in a timely mode; or

five. If circumstances beyond our command (e.one thousand., inundation, labor strike, national emergency, etc.) forestall the completion of the transaction despite our reasonable precautions.

Y'all are responsible for the installation, maintenance, and operation of Your reckoner and Your browser software. The risk of mistake, failure, or non-performance is Your run a risk and includes the take chances that You exercise not operate Your computer or Your software correctly. FL Child Support and/or its agents are non responsible for whatsoever errors or failures from any malfunction of Your figurer or software. FL Kid Support and/or its agents are not responsible for any electronic virus or viruses that You lot may encounter. FL Child Back up and/or its agents are non responsible for computer virus related issues that may be associated with Your use of FL ePay Site Service. FL Child Support and/or its agents accept no liability to You for any impairment or other loss, direct or consequential, which You may suffer or incur past reason of Your employ of Your computer or Your software.

FL Child Support and/or its agents are not responsible for verification of the identity of recipients. FL Child Support and/or its agents are not responsible for payments made to unintended recipients due to the input of incorrect data (including only not limited to social security number, Depository # (County + Court Case #) or Child Support Case Numbers, etc.) by Yous.

Countersign AND SECURITY
You lot concur not to give or make bachelor to any unauthorized individuals Your FL ePay Site User ID or Password. You are responsible for all payments Yous authorize using the FL ePay Site Service. If persons use, with or without Your consent, Your User ID and Countersign to access Your account, You are responsible for any transactions they qualify. If You believe Your User ID or Countersign has been lost or stolen or someone has or may attempt to use the FL ePay Site or transfer money without Your consent, You must notify the FL Child Back up Program, FL ePay Site, and/or its agents at one time by calling the FL ePay Site Customer Service Unit at one-877-769-0251, 7:thirty a.m. to half-dozen:00 p.m., Eastern Standard Time, any Business organization Twenty-four hours.

YOUR LIABILITY FOR UNAUTHORIZED TRANSFERS
Y'all must notify the FL ePay Site in writing within four (4) Business Days after the loss or theft of any access codes to Your Bank Account, or of the Password or User ID to Your FL ePay Site. If FL ePay Site is notified within these iv (four) Business organization Days Your liability will be express to a maximum of $fifty.00. If You practise not tell U.s.a. inside four (4) Concern Days after You learn of such loss or theft Your liability will be a maximum of $500.00.

If You practise not notify FL ePay Site within ninety (ninety) days after You acquire of an unauthorized transaction or the date You are sent a statement reporting the unauthorized transaction, whichever is before, Your liability may include the amounts transferred, without Your authorization, after the 90 (90) twenty-four hour period period. If a expert reason (such as a long trip or a infirmary stay) prevented You from notifying FL ePay Site, You may submit a written asking to have the period extended. These limits are outlined in the electric current edition of the Operating Rules of the ACH Network and Regulation E. Your liability for unauthorized Credit Bill of fare transactions shall be determined by the terms of Your agreement with the fiscal establishment that issued Your Credit Card.

ERRORS AND QUESTIONS
In instance of unauthorized transfers from, suspected errors in or, questions about Your FL ePay Site Business relationship, You should, as soon equally possible:

one. Phone call the FL Child Back up Land Disbursement Unit ePay Customer Service Unit at 1-877-769-0251 during customer service hours. The hours are Monday-Friday, 7:xxx a.m. to 6:00 p.m., Eastern Standard Time (EST), excluding land and federal holidays; or

ii. Write United states at: FL Child Support State Disbursement Unit, P. O. Box 8500, Tallahassee, FL 32314.

If You lot think an error has occurred on Your FL ePay Site Account, or You need more information almost a transaction posted to Your FL ePay Site Account, You lot must:

1. Tell The states Your name, social security number, and User ID;

2. Describe the mistake or the transaction Y'all are unsure about, and explain as clearly as Y'all can why You believe it is an mistake or why You need more information; and

3. Tell Us the appointment and dollar amount of the suspected fault.

If You tell U.s. verbally, Nosotros volition also require that You send Your complaint in writing within ten (10) Business Days afterwards Your verbal notification. We will unremarkably determine whether an error occurred inside 10 (ten) Concern Days subsequently Nosotros hear from You and will correct any error promptly. If Nosotros need more time, however, We may take upwards to 45 days to investigate Your complaint or question. If We decide to practise this, We volition credit Your account inside ten (10) Business organisation Days for the amount Y'all think is in error, and then that You will have the utilise of the money during the fourth dimension it takes Us to complete our investigation. If We ask You lot to put Your complaint or question in writing and We do not receive it inside x (10) Business Days of our request, We may non credit Your business relationship.

For errors involving new accounts, indicate-of-auction, or foreign-initiated transactions, Nosotros may take upward to xc (90) days to investigate Your complaint or question. For new accounts, We may take upward to 20 (xx) Business Days to credit Your account for the amount You recollect is in mistake. Nosotros will tell You the results inside three (3) Business organization Days later on completing our investigation. If We determine that in that location was no error, Nosotros will send Y'all a written explanation. Required time frames to investigate complaints are as outlined in the current edition of the Operating Rules of the ACH Network and Regulation E. You may inquire Us for copies of the documents that We used in our investigation. All copies will be provided unless they include information which cannot exist released due to confidentiality.

DISCLOSURE OF ACCOUNT Information TO THIRD PARTIES
It is our general policy to treat Your account information as confidential. However, We may share information to third parties about Your account, or the transactions You make, in the post-obit situations:

i. Where it is necessary for completing transactions, such as to the processing Fiscal Institution;

two. In order to verify beingness and condition of Your business relationship for a third political party such as a credit agency or merchant;

iii. If You give United states of america Your written permission;

four. In order to comply with government agency and court orders; or

5. For whatsoever other reasons stated in the FL ePay Site Privacy Policy.

FEES AND CHARGES
By registering with the FL ePay Site for Electronic Funds Transfer and accepting these Terms and Atmospheric condition You are authorizing withdrawals from Your Depository financial institution Account for payment to Your child support case. If Your business relationship balance is insufficient to fund any authorized withdrawal, You lot further authorize the withdrawal of whatever and such unpaid amounts, together with all applicable fees and penalties, on the side by side available appointment that funds are in Your account. Any resulting debt to the FL Child Support Program is field of study to collection activity plus a state-allowed service charge of:
• $25 if the authorized withdrawal does non exceed $50,
• $30 if the authorized withdrawal exceeds $l only does not exceed $300,
• $40 if the authorized withdrawal exceeds $300, or
• an corporeality upwards to v percent of the authorized withdrawal, whichever is greater.

Unless this amount is paid in full within the time specified above, the holder of such authorized withdrawal may turn over the authorized withdrawal and all other available data relating to this incident to the state attorney for criminal prosecution. You may exist additionally liable in a civil action for triple the amount of the authorized withdrawal, but in no case less than $50, together with the corporeality of the authorized withdrawal, a service charge, courtroom costs, reasonable attorney's fees, and incurred banking company fees, every bit provided in s. 68.065, Florida Statutes.

Past accessing the FL ePay Site to authorize kid supports payments with Your Credit Card You lot are authorizing payment from Your Credit Card for the designated payment corporeality and the applicative Convenience Fee.

RETURNED PAYMENT TRANSACTION
Past using the FL ePay Site Electronic Funds Transfer service, You are requesting the system to make payments for You from Your Banking company Account. If We are unable to consummate the Scheduled Payment transaction for any reason associated with Your Bank Account (for example, there are not sufficient funds in Your Bank Account to cover the transaction), the scheduled payment transaction will non be completed. In these instances, You volition receive a letter from the FL ePay Site. You agree that Yous volition reimburse the FL Child Support Program immediately for the scheduled payment transaction amount that has been returned. If Your account balance is insufficient to fund whatsoever authorized withdrawal, Y'all farther authorize the withdrawal of whatever and such unpaid amounts, together with all applicable fees and penalties, on the next bachelor date that funds are in Your account. Whatever resulting debt to the FL Child Support Program is subject to collection action. If a scheduled payment transaction is returned for any reason, Your FL ePay Site account will exist closed immediately and Y'all may be field of study to fees and charges every bit set along in the Fees and Charges provision of these Terms and Weather condition.

Any dishonored payments from Your Bank Account that are sent to a collection agency for private collection will result in a state-immune service accuse per particular every bit set forth in the Fees and Charges provision of these Terms and Weather. Dishonored payments from Your Bank Business relationship and the service charge(southward) may be electronically debited or drafted from Your Bank Account. Paying by Electronic Funds Transfer is your acceptance of this policy. Should you cull non to pay by Electronic Funds Transfer, you may as well pay by Credit Card or by mailing a cashier'southward cheque or money gild.

ALTERATIONS AND AMENDMENTS
This Understanding may exist altered or amended by the FL Kid Back up Program and/or its agents from time to time. In the event whatever cloth terms of this Understanding are altered, FL ePay Site shall provide detect to You lot not less than twenty-1 (21) days prior to the effective date of such changes. Whatever employ of the FL ePay Site afterward the Site provides Y'all a notice of whatever alter to this Agreement will constitute Your agreement to such change(s). Further, FL ePay Site, occasionally, may revise or update the programs, services, and/or related cloth, which may make all such prior versions obsolete. When this happens, FL ePay Site reserves the correct to terminate this Understanding as to all such prior versions of the programs, services, and/or related material and limit access to FL ePay Site's more contempo revisions and updates.

TERMINATION OR Break
FL Child Support and/or its agents may cease or suspend service to You at any time and/or revoke Your correct to use the FL ePay Site if necessary. Neither termination nor interruption from this site or service shall remove Your child support liability or obligations nether this Agreement.

Data Authorization
You hold that FL ePay Site reserves the right to obtain fiscal information regarding Your business relationship from a payee or financial establishment to resolve payment-posting problems.

REJECTION OF PAYMENTS
Your enrollment with the FL ePay Site may non be completed if FL ePay Site cannot verify Your Bank Business relationship or other required information. Should Your Credit Card transaction exist declined, Y'all will need to contact Your Credit Card company to decide why the payment was not authorized.

DISPUTES
In the consequence of a dispute regarding the FL Kid Support Programme and/or any agent of the FL ePay Site including only non limited to Child Support staff, Customer Service staff, etc., You and the FL Child Support Program and/or its agents agree to resolve the dispute by looking to this Agreement. You agree that this Agreement is the complete and exclusive statement of the agreement between Yous and FL Child Support Country Disbursement Unit and/or its agents which supersedes any proposal or prior agreement, oral or written, and any other communications between You and FL Child Support State Disbursement Unit and/or its agents relating to the subject matter of this Agreement. If there is a conflict between, any statement of an employee, agent, or contractor of the FL Child Support State Disbursement Unit and the terms of this Understanding, the terms of this Understanding will prevail.

CAPTIONS
The captions of sections in this Understanding are for convenience merely and practice not control or touch on the meaning or construction of any of the provisions of this Agreement.

GOVERNING Police
This Agreement shall be governed by and interpreted in accordance with the laws of the Country of Florida, without regard to conflict of constabulary provisions.

STATEMENTS
Notification describing transactions Initiated by Y'all to update or modify Your FL ePay Site Business relationship shall exist emailed to Y'all by FL ePay Site. Yous may access the FL ePay Site to obtain a record of the previous six (6) month period of scheduled electronic payments drafted from Your Bank Business relationship.